SAFETY RECALL NOTICE. Click for more information.
RMA Service

simple Procedure for Return Material Authorizations (RMA)


1.Submit the RMA request form online

2. Our Technical Service Team will email you an authorization number and the designated Absenrepair center address

3. Pack and Ship-Friendly reminder, please attach the request form and the authorization numberto the outside of all

packages being shipped.Please securely package all RMAs well beforeshipping to Absen to prevent any unnecessary damage.<'

Please note we cannot process your repair without authorization number,we may reject or returnpackages back at sender cost.

Absen will inspect and evaluate the reparability of the returned items condition and warranty status. Please be advised that for non-warranty repairs/claims, Absen will follow up with a repair quote and purchase order requirements to process the repair.

RMA Support

Email:RMA@usabsen.com
Main Line: 866-USABSEN (866-872-2736)
(call M-F 8am-5pm EST)

Online Technical Support

United States

AK

AL

AZ

AR

CA

CO

CT

DE

FL

GA

HI

ID

IL

IN

IA

KS

KY

LA

ME

MD

MA

MI

MN

MS

MO

MT

NE

NV

NH

NJ

NM

NY

NC

ND

OH

OK

OR

PA

RI

SC

SD

TN

TX

UT

VT

VA

WA

WV

WI

WY